Privacy Policy

Privacy at HEIN

HEIN respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what personal information we may collect, how we use and protect it, when it may be shared, and the choices available to you.

Our privacy practices are guided by applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act where it applies.

Scope of This Policy

This policy applies to personal information collected through hein.ca and through related communications with HEIN, including website forms, email, telephone, employment applications, and other public-facing interactions.

Separate policies, agreements, or notices may apply to employees, clients, subcontractors, suppliers, and other individuals who have an established business or employment relationship with HEIN.

What Is Personal Information?

Personal information is information about an identifiable individual. It may include information that identifies you directly, as well as information that could identify you when combined with other available information.

Personal information does not generally include information that has been made anonymous so that it can no longer reasonably be associated with an identifiable individual.

Information We May Collect

The personal information we collect depends on how you interact with HEIN.

Information you provide to us may include:

  • Your name, email address, telephone number, and mailing address
  • Your employer, job title, or other business contact information
  • Information included in a project inquiry, request for information, feedback submission, or other message
  • Information relating to a tender, supplier, subcontractor, or business opportunity
  • Your résumé, cover letter, employment history, qualifications, references, and other information submitted as part of an employment application
  • Information required to respond to an accommodation or accessibility request
  • Any other information you voluntarily provide to us

Please do not submit sensitive information through a general website contact form unless HEIN has specifically requested it and provided an appropriate method for submitting it.

Information Collected Through the Website

When you visit hein.ca, certain technical information may be collected automatically by our website, hosting provider, security services, analytics tools, or similar technologies.

This information may include:

  • Your Internet Protocol address
  • Your browser type, operating system, and device type
  • The pages you visit and the time spent on those pages
  • The date and time of your visit
  • The website or page that referred you to hein.ca
  • General geographic information derived from your Internet Protocol address
  • Website performance, security, and error information

We use this information to operate and secure the website, understand how it is being used, identify technical problems, and improve website performance and content.

How We Collect Personal Information

We may collect personal information when you:

  • Submit a form through the website
  • Contact us by email, telephone, mail, or another communication method
  • Apply for an employment opportunity
  • Request information, assistance, accommodation, or accessible materials
  • Participate in a tender, procurement, or business development process
  • Visit our website or interact with its features
  • Otherwise provide information to HEIN with your consent

We may also receive personal information from recruitment platforms, business partners, service providers, references, publicly available sources, or other third parties where permitted by law.

How We Use Personal Information

HEIN may use personal information to:

  • Respond to questions, requests, feedback, and project inquiries
  • Communicate with clients, prospective clients, subcontractors, suppliers, and other business contacts
  • Evaluate project, tender, procurement, and business opportunities
  • Review and manage employment applications
  • Arrange accommodations and provide accessible information or communication supports
  • Operate, maintain, secure, troubleshoot, and improve our website
  • Protect HEIN, website users, and others from fraud, misuse, security threats, and unlawful activity
  • Maintain appropriate business and administrative records
  • Meet legal, regulatory, contractual, insurance, and reporting obligations
  • Establish, exercise, or defend legal claims
  • Carry out another purpose that we identify when the information is collected
  • Carry out another purpose with your consent or as permitted or required by law

We limit the collection of personal information to what is reasonably required for the purposes identified.

Consent

HEIN obtains consent for the collection, use, and disclosure of personal information where consent is required by law.

The appropriate form of consent may depend on the circumstances, the sensitivity of the information, and your reasonable expectations. Consent may be express or implied.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide a requested service, respond to an inquiry, or continue an application or other process.

Cookies and Similar Technologies

Hein.ca may use cookies and similar technologies to operate the website, remember preferences, support security features, understand website use, and improve performance.

Cookies are small data files stored on your device or browser. Some cookies are required for the website to function properly. Other cookies may support analytics, embedded content, or optional website features.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect the availability or operation of some website features.

Third-party content embedded on the website, such as maps, videos, social media features, or other external services, may use their own cookies and collect information according to their own privacy policies.

When We Share Personal Information

HEIN does not sell personal information.

We may disclose personal information to:

  • Employees and representatives who require the information to perform their duties
  • Website hosting, information technology, cloud storage, email, cybersecurity, analytics, recruitment, and other service providers
  • Consultants, insurers, auditors, accountants, lawyers, and other professional advisers
  • Clients, project partners, subcontractors, suppliers, or other organizations where disclosure is required for an identified business purpose
  • Government institutions, regulators, law enforcement agencies, courts, or other parties where disclosure is required or permitted by law
  • A purchaser, investor, lender, or adviser involved in a proposed or completed financing, reorganization, merger, sale, or other business transaction
  • Another party with your consent

Service providers are permitted to use personal information only for the purposes for which it has been provided or as otherwise permitted by law.

Processing Outside Canada

Some of HEIN’s service providers may store or process personal information outside Ontario or outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement agencies, or government authorities in accordance with those laws.

HEIN remains responsible for personal information under its control and takes reasonable steps to require service providers to protect it appropriately.

Employment Applications

When you apply for an employment opportunity, HEIN may collect information needed to evaluate your application and administer the recruitment process.

This may include your contact information, résumé, cover letter, qualifications, employment history, references, interview information, and information you voluntarily provide concerning an accommodation request.

Application information may be shared internally with employees involved in recruitment and hiring. It may also be processed by recruitment, technology, background-screening, or other service providers where appropriate and permitted by law.

Information submitted for one employment opportunity may be considered for other suitable opportunities where permitted by law and consistent with the information provided to you during the application process.

Retention and Disposal

HEIN retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet legal, contractual, accounting, insurance, security, and business requirements.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.

How We Protect Personal Information

HEIN uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in its possession or control.

These safeguards may include access restrictions, account controls, employee procedures, secure systems, contractual requirements, backups, monitoring, and other security measures.

No method of transmitting or storing information is completely secure. While HEIN takes reasonable steps to protect personal information, we cannot guarantee that unauthorized access, use, disclosure, loss, or other security incidents will never occur.

Your Privacy Rights

Subject to applicable law, you may request:

  • Confirmation of whether HEIN holds personal information about you
  • Access to personal information held by HEIN
  • Information about how your personal information has been used or disclosed
  • Correction of personal information that is inaccurate or incomplete
  • Withdrawal of consent where HEIN relies on consent
  • Deletion of information where appropriate and permitted by law

HEIN may need to verify your identity before processing a privacy request. In some circumstances, applicable law may permit or require us to refuse access to certain information. Where appropriate, we will explain the reason for the refusal.

Privacy Questions and Complaints

You may contact HEIN if you have a question, request, or complaint regarding our handling of personal information.

Please provide enough information for us to understand and respond to your concern. Do not include unnecessary sensitive information in your initial message.

HEIN will review privacy questions and complaints and respond within a reasonable period, subject to any timelines required by applicable law.

If you are not satisfied with our response, you may also contact the Office of the Privacy Commissioner of Canada or another privacy regulator with jurisdiction over the matter.

External Websites and Services

Hein.ca may contain links to websites or services operated by other organizations.

HEIN is not responsible for the privacy practices, security, accessibility, or content of external websites. We encourage you to review the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

HEIN may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology, service providers, or legal obligations.

The updated policy will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through another appropriate method.

Contact HEIN

For privacy questions, requests, or complaints, contact:

Attention: Privacy Officer
Email: info@hein.ca
Telephone: 613-831-2335
Online: Use the contact form on our Contact page.

Mail:
Privacy Officer
HEIN
275 Michael Cowpland Drive, Suite 200
Kanata, Ontario K2M 2G2

Last updated: August 2026

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Brian Funk

Director of Safety & Security

Brian Funk is the Director of Safety & Security, overseeing the development and day-to-day management of HEIN’s health and safety programs. An experienced industry professional, Brian holds an Occupational Safety and Health diploma from Algonquin College, alongside his Certified Health and Safety Consultant (CHSC) designation and National Construction Safety Officer (NCSO®) certification. He works closely with our teams to support the corporate culture of “Constructing Excellence” by keeping safety at the forefront of every project.

Brian’s path into health and safety comes from a very personal place. Having lost two family members to workplace accidents, including his father, he has a deep understanding of why these protocols matter. For Brian, the goal of his work is straightforward: making sure that every single worker on a job site gets home safely to their family at the end of the day.

With a background in the Canadian Armed Forces, Brian draws on his training and work ethic to keep a steady hand and stay focused when situations arise. He enjoys the fact that every day on the job brings something new, but his favorite part of the role is the mentorship. For Brian, it is incredibly rewarding to see site teams and trade partners look out for one another, naturally putting safety first and taking a moment to think before they act.

Amber Tremblay-Chapman, CPA

VP, Accounting Manager

Amber Tremblay-Chapman was appointed Vice President, Accounting Manager in 2022, following a rapid progression through HEIN’s finance team. She joined the company in 2017 as an Accounting Clerk and was promoted to Accounting Manager the following year.

Today, Amber leads all aspects of day-to-day accounting, including accounts receivable and payable, fiscal reporting, and project-level cost tracking. She played a key role in guiding the finance team through the pandemic, maintaining consistent reporting and high standards while working remotely. More recently, she has implemented a digital approach to change management and record-keeping, reinforcing the company’s financial infrastructure as HEIN continues to grow.

Amber holds a Business Administration diploma from Algonquin College and continues to expand her financial expertise through ongoing professional development. She is also a committed contributor to HEIN’s community engagement efforts, including leadership roles with the Ottawa Community Housing Foundation and the Holes for HEIN employee golf group.

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Robert LeVasseur

SVP, Finance, Treasurer, Senior Project Manager

Robert LeVasseur serves as Senior Vice President of Finance and Treasurer at HEIN, where he oversees financial planning, debt management, and project-level budgeting. He works closely with project managers to support job costing and financial oversight, bringing more than three decades of experience and institutional knowledge to the role.

Robert began his career as a site superintendent with a national contractor before joining HEIN in 1991. He became a shareholder in 1999, transitioned to Project Manager in 2002, and was appointed Manager of Operations in 2012. In 2014, he was named a Director, Senior Vice President, and Treasurer, formalizing his role in guiding both the company’s operations and its financial strategy.

With a Mechanical Engineering Technology degree from Dawson College, Robert combines a technical foundation with extensive field experience. He is Gold Seal Certified and a LEED Accredited Professional, reflecting his commitment to both industry best practices and sustainable building standards.

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Barry Campbell

SVP, Estimating & Procurement, Chief Estimator

Barry Campbell is Senior Vice President of Estimating and Procurement at HEIN, where he leads and coordinates all aspects of the company’s estimating and procurement functions. With more than 40 years in the construction industry, he brings unmatched experience and has built systems that continue to shape how HEIN manages its bids and contracts.

Since joining HEIN in 1990, Barry has developed a comprehensive framework for estimating and closing tenders, as well as a standardized system for awarding contracts. This includes the creation of HEIN’s detailed Scope of Work package, which is issued to every subcontractor on every project, ensuring clarity, accountability, and consistency. His team works closely with project managers to review financial details and constructability issues whenever contracts are awarded, creating a seamless handoff from estimating to operations.

Barry graduated from Algonquin College’s Architectural Technologist program in 1984, then worked for a major general contracting company before founding and operating his own firm. He joined HEIN’s estimating department in 1990 and has since grown into one of the company’s longest-serving leaders. For Barry, closing tenders and being the lowest bid is the most exciting part of the position, a moment he describes as a “rush”.

Barry is a Gold Seal Certified Estimator and holds a diploma in Architectural Technology, underscoring both his technical expertise and his dedication to industry best practices.

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Jennifer Brigandi lL.B.

SVP, Corporate Operations, Secretary, General Counsel

As Senior Vice President, Corporate Operations, Corporate Secretary, and General Counsel, Jennifer Brigandi oversees HEIN’s legal affairs, corporate policies, and governance, including litigation and employee relations. She joined HEIN as General Counsel in 2015 and was appointed Senior Vice President in 2018, bringing strong legal expertise to the company’s leadership team.

Before joining HEIN, Jennifer practiced corporate and commercial law for eight years at both national and local firms in Ottawa, including a secondment with the Ottawa Senators Hockey Club’s legal department. From 2013 to 2015, she represented HEIN and several of its shareholders as external counsel before becoming an official member of the team.

Jennifer graduated with honours from Carleton University in 2004 and earned her law degree, cum laude, from the University of Ottawa in 2007. She was called to the Ontario Bar in 2008 and is a member of the Law Society of Ontario. She also serves on the Continuous Quality Improvement Committee at Saint Louis Residence (Bruyère), reflecting her commitment to governance and accountability both within and beyond HEIN.

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Mark Dalton

Chief Executive Officer

Mark has served as President of HEIN since Spring 2014, and is responsible for creating, communicating and implementing the company’s vision, mission and overall direction.

A self-proclaimed non-academic, Mark gained his knowledge of construction through hands-on experience in the industry. An entrepreneur in spirit, Mark had already founded two small construction and renovation companies before joining HEIN (then known as Mueller-Hein Corporation) as a site superintendent at the age of 24.

After nine years of working for HEIN, and working his way up to being a project manager and a minority shareholder, Mark chose to leave the company to pursue other career interests, which included founding and operating Ontario Rental and Supply, an equipment rental and sales company servicing Eastern Ontario. In 2014, after Roland Hein, co-founder of HEIN, passed away, Mark joined with the then-employee shareholders of the company to continue the operations of the business and to expand its growth within Ontario.

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Steve Donley

SVP, Construction Operations

Steven Donley was appointed Senior Vice President, Construction Operations in August 2025 after serving as Vice President and Project Manager for seven years. In this role, he oversees HEIN’s construction operations, mentors project teams, and helps guide the company’s long-term strategies.

Steven graduated from the University of Ottawa in 2008 with a Bachelor of Applied Science in Civil Engineering. Initially drawn to engineering for its problem-solving nature, he discovered a stronger passion for general contracting where he could apply technical knowledge in a hands-on environment and see projects come to life. He began his career as a project coordinator with a national general contracting firm before joining HEIN in 2013. Since then, he has advanced through project management into senior leadership, consistently delivering complex and phased projects to client satisfaction.

He became a shareholder of HEIN in 2016 and was appointed Vice President in 2018. Steven also serves on the Board of Directors for the General Contractors Association of Ottawa (GCAO), where he contributes to advancing the industry and supporting the work of local contractors.

What Steven enjoys most about construction is working with teams to break down challenges, develop a plan, and see it through to a tangible result. For him, the culmination of this effort is leaving behind spaces that change a community and become part of people’s everyday lives.

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Andrew Mulder

Chief Financial Officer

Andrew Mulder was appointed Chief Financial Officer of HEIN in January 2025. He oversees financial strategy, reporting, budgeting, and treasury management, working with senior leadership to align investments with long-term growth and drive IT-enabled efficiencies.

Since joining HEIN, Andrew has strengthened budgeting, forecasting, and treasury practices while supporting new share plans. He fosters continuous improvement with a focus on staff development and adopting tools that improve financial visibility and decision-making.

Andrew began his career in the contract furniture industry, managing finance, IT, and HR while representing leading brands. He later served as Controller at Ontario Rental and Supply and as Director of Finance at Hucks Marine & Resort, building expertise in insurance, cost optimization, process improvement, and analytics. A lifelong learner, he has also completed certificates in analytics, reporting, HR, change leadership, programming, and taxation.

Andrew holds an Honours Bachelor of Commerce in Accounting from the University of Ottawa and earned his CPA designation in 2014. He serves as Treasurer and Board Member of the Brockville & District Hospital Foundation, sits on the Brockville Airport Commission, and mentors CPA candidates.

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Shawn Berube

President & COO

Shawn Berube is President and Chief Operating Officer of HEIN, where he provides strategic leadership and oversees the company’s operations in alignment with its long-term growth and succession strategy. With nearly 20 years of experience at HEIN, he brings strong industry knowledge, proven leadership, and a deep commitment to the company’s culture of “Constructing Excellence.”

Shawn joined HEIN in 2006 as a Site Superintendent after graduating from the Construction Engineering Management program at George Brown College. He advanced to Project Manager in 2017, became a shareholder in 2012, and was appointed Vice President in 2018 before taking on his current role. Over the years, Shawn has developed extensive expertise in the ICI sector, leading teams on complex projects with a focus on quality, collaboration, and client value.

Outside of his role at HEIN, Shawn is a Certified Technician and member of the Ontario Association of Certified Engineering Technicians and Technologists (OACETT). He is a Past President of the General Contractors Association of Ottawa and has been recognized as one of Ottawa’s Forty Under 40 for his leadership and contributions to the construction industry.